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T&Cs for customers..

Following are the terms & conditions of the Eanair “Eanair Limited” Web site:

1. Users of this site

  • A.By using this site you agree to all terms and conditions of this website and the general terms of the company “Eanair Limited”. These terms are available by contacting Eanair Limited.
  • B.Eanair Limited can allow or deny access to protected area of this site. Verified users, by the use of login details must take responsibility for the safe guard of usernames and passwords and must not be extended to third parties without the consent of Eanair Limited.

 

2. Products

  • A. All items photographed may not be actual size, the size of each photo is 500px x 500px.
  • B. The zoom option of images are enlarged in order to better highlight the details and do not represent the actual size of the item.
  • C. The natural colour of the stones may vary.
  • D. Although items are anti tarnish the colour of the silver may eventually change over time and with use.
  • E. All our articles must be cleaned with suitable materials.
  • F. We decline any responsibility for negligence in the care of the products by the customer.
  • G. Any complaints must be made ​​within a maximum term of 14 days from receipt of the goods.
  • H. All returns must be authorised by Eanair Limited.
  • I. All chain lengths are 45cm / 18″ and all bracelet lengths are 19cm / 7.5″, unless otherwise stated

 

3. Orders

  • A. Orders processed through this web site are subject to VAT @ 23%.
  • B. Orders are dispatched within a working week, as larges orders may take longer to process.
  • C. It is the responsibility of the customer to ensure that good are received in good condition.
  • D. Only items upon final invoice will be charged for.  Any back order items shall be invoiced upon receipt.
  • E. Goods are dispatched by courier DPD or An Post postal service.

 

4. Administration

  • A. Eanair Limited may change the code number, description or SKU of any item in the range.
  • B. Eanair Limited may increase or decrease prices of items in line with stock market trading rate for silver and other precious metals where relevant.

5. Payments and Discounts

  • A. Discount of 5% is offered for online orders are over €400 and additional 5% discount is given if payment is made within 30 days of invoice date. The amount will be calculated on you final invoice and not at time of ordering. If you apply these terms you get your 10% discount.

6. Coupons

  • A. Promo Codes are single use, are not transferable and are redeemable via www.eanair.com.  They may vary in monetary value at the discretion of Eanair Ltd.

7. Packaging

  • A. All items delivered are packaged in an Eanair branded jewellery box.
  • B. All orders will include Eanair branded gift bags.
  • C. Delivery and invoice dockets are included with each delivery.